Launches 'e-puma'
As one way of easing transactions with its customers, Puma Energy Malawi Limited has launched a mobile application called epuma which will allow customers to place fuel orders, get notified via arlets for overdue activities and track real time order status among others.
The application which is to be used in mobile phones, tablets and computers, updates the past way where customers used to make calls or send texts to make orders or check balance in their accounts.
During the launch, Puma Energy Malawi managing director, Davies Lanjesi hailed the innovation as an interface between the company and its customers.
He said, : "The whole end game is for you the end users who go to Puma sites to make sure that every time you come to our retail sites anywhere in Malawi you should find our products, so we are talking about improved efficiency".
Present during the launch of the application was the Minister of Energy Newton Kambala who said the remarkable development will decrease physical contacts amidst the corona virus pandemic.
" Considering that currently we need to create distances between ourselves because of Covid-19, I feel it adds value to how business is being done". Said Kambala.
The technology is expected to boost the company's revenue which will grow the company and enhance an expansion drive in the next five years.
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